Opening Hours

We are open Monday - Friday from 8.00am to 6.30pm

Booking a Routine Appointment

Consultations are by appointment.

If you have been given a username then you may now use the new automated appointments system to book your appointment.

You can call in at the reception desk at Colne House, 99A Uxbridge Road, or telephone us for an appointment on: Tel: 01923 776295 and follow the automated booking procedure using the last 4 digits of your NHS number and date of birth. If you have difficulty or cannot use the automated system you may speak to a receptionist during surgery hours. The automated telephone system allows appointments to be booked day or night except when the computer shuts down for back up and maintenance.

For you to get the very best medical care possible, it is very important that whenever possible you are seen by your usual doctor. Your doctor knows your past medical history, and is therefore best qualified to give you initial treatment when you have a medical problem. The appointments system is computerised and you may make an appointment up to two weeks in advance. The earlier you book an appointment the more likely you are to see your usual GP on the date and at the time you request. Where possible you will be allocated an appointment on the day you request it. From time to time, if your usual doctor is not available, you may be seen by another partner, a locum, or a retainee doctor. For appointments with GPs other than your usual GP please speak to a receptionist.

Booking an Urgent Appointment:

Where there is an appointment available with your usual GP you will be offered one which is as close to the time you request. If no appointment is available with your usual GP and you require to see a GP that same day and it is, in your opinion, medically urgent, then you will be seen by the duty doctor at the first available appointment. In such an instance you will be informed that you are being allocated an URGENT appointment. Should your condition, in the opinion of the duty doctor, not be urgent, you may be referred for a routine appointment with your usual GP, who will be more aware of your medical history. On rare occasions you may need to see a male or female doctor. If so please discuss this with the receptionist.

Our receptionists will sometimes need to ask details about your condition in order to assist your doctor when arranging appointments or home visits. They are always required to treat what you tell them in the strictest confidence