If you wish to discuss a problem with your doctor, he or she is usually available by telephone between 1130 – 1200 and 1600 – 1630. Such advice is for matters that can be easily dealt with by a doctor by phone. If a telephone consultation is inappropriate, your doctor may suggest that you make an appointment to be seen at the surgery.
To find out test results or some routine matter, the receptionist is usually able to answer your query, please discuss the matter with her before asking to be put through to your doctor.