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Category: NHS England

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Afternoon Surgery Closures (April 2025- March 2026)

Protected Time to Learn (PTL) in Hertfordshire and West Essex provides general practice teams with dedicated time for professional development, training, and service improvement. These sessions enable GPs, nurses, and administrative staff to enhance their skills, stay informed about best practices, and improve patient care. As a result, our GP

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Using Heidi Health: Enhancing Consultations with AI-Assisted Note-Taking

We are now using Heidi Health, an NHS-approved and security-assured digital tool that uses artificial intelligence (AI) to support clinical note-taking during your consultation. This system has been thoroughly checked to ensure it meets strict NHS confidentiality and data protection standards. Why are we using it? Heidi Health allows your

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Introducing Blended Triage: effective from 1 Feb 2025

Introducing Blended Triage at The Colne Practice Effective from 1st February 2025 To improve patient access and ensure appointments are allocated based on clinical need, we are introducing Blended Triage for urgent appointments with GPs, advanced nurse practitioners, and other clinicians. Routine appointments with GPs, nurses, physiotherapists, and pharmacists will

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